Walmart Pharmacy at 1011 US Highway 72 East in Athens, Alabama

Customer Reviews about Walmart Pharmacy

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  I honestly do not understand how between two walmarts (Athens and Madison) they still can't manage to get my prescription filled. I called the Madison Walmart during my work day to get it filled and ready so I could pick it up after work. A VERY rude employee said she couldn't fill it without a fax from my doctor. I've never had to have a fax because I've had this medicine for years now and never had an issue. So I called the Athens Walmart to see if maybe they could fill it because I typically get it filled by them anyway. They said on the phone that it was very simple to transfer over and it wouldn't be a problem whatsoever and they would have it by the time I got off work. Well I get there at 8 o'clock an hour before they close and a ALSO VERY rude employee who looks twelve, I think the name is Melissa, comes already rolling her eyes at the idea of having to do any work whatsoever and just says "What?" And I said can I pick up my medicine and she just says "Name" so I give her my name and birthday and I said July and she kept saying one as in January so when I told her July was a seven she rolled her eyes and said nope nothing here for you. I explained that I called earlier and it was supposed to be ready and she didn't have a care in the world and just said well it's not... and so I said well can I get it filled!? And she said you can go over there to the drop off and wait to get it filled so I just went over there and this lady (Heather)asked me all the exact same questions over again, asked what insurance I have, etc etc. (IVE BEEN GETTING MY SAME MEDICINE HERE MONTHLY FOR YEARS). She then explains she has to wait for "approval" from the Madison pharmacy. Keep in mind , on the phone they said they would do the transfer themselves and have it ready for pickup. After 30 minutes of waiting for so called approval the pharmacist lets me know that te Madison pharmacy closes at seven and so there's no way I'm getting it tonight.... wow. Between other two numbskulls no one thought to tell me that? And if anyone had bothered doing there job correctly in the first place it would've been done way before seven in the first place. I cannot wait to transfer it to a pharmacy that's dependable and knows customer service.
  November 10, 2017

  by Torey Moore
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  Every month they mess something thing up. I mean I take the same thing ever month but yet some how they seem to mess it up. Im gone give Publix a try can't get no worse.
  May 22, 2017

  by connie adams

Opening hours Closed now

Tomorrow: 09:00 am — 07:00 pm

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